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Phone Factory

A multi-carrier wireless retail shop offering the latest smartphones, tablets, smartwatches, laptops, and PCs. We also provide professional, reliable electronic repair services with quality parts and expert technicians backed by a 90-day warranty on all products and services.

Contact Info

info@stlouisphonefactory.com
4337 Natural Bridge Ave St. Louis, MO 63115

Expert Repair Solutions

Smartphones (iPhone & Android)
Tablets & iPads
Laptops & MacBooks
Gaming Consoles

And More

General Soldering

Drones

Watches

Controllers

Cameras

VRs

FAQ

Quick answers to common questions.

General

What types of devices do you sell?

New, factory refurbished, and pre-owned smartphones, tablets, smartwatches, laptops, and PCs — all with a 90-day warranty.

Do your products come with a warranty?

Yes — every product and repair includes a 90-day warranty.

Where are you located?

1978 Zumbehl Rd., St. Charles, MO 63303. Walk-ins welcome.

Repairs

How long do repairs usually take?

Many repairs like battery replacements are same-day. Complex repairs may take longer — we’ll give you an ETA.

Do I need an appointment?

No appointment required. First-come, first-served; appointments available on request.

Do you use original parts?

We use high-quality, professional-grade parts for durability and performance.

Services & Payments

Do you offer trade-ins or buy used devices?

Yes. We offer trade-ins and buy select devices based on model and condition.

Do you unlock phones?

Yes, we provide unlocking services for many carriers and models.

What payment methods do you accept?

Major credit/debit cards, cash, and mobile payments. Multi-carrier bill pay available.

Extras

Do you sell accessories?

We stock cases, chargers, cables, earphones/headphones, screen protectors, and more.

Is data privacy protected during repairs?

Yes. We follow strict data-handling procedures and secure your passcode only when necessary for testing.

What is your return policy?

Eligible products can be returned within 14 days of purchase. See in-store receipt for details.

Business Hours

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